Program Coordinator (International Associate Position – Class D) – Thailand


organizational background

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization with a network of National Societies (NS) with 192 members. The overall goal of the IFRC is to “at all times inspire, encourage, facilitate and promote all forms of humanitarian activity by NSs to prevent and alleviate human suffering and thereby contribute to the upholding and promotion of human dignity and peace in the world.” .” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, public health emergencies and other crises.

The IFRC, together with its member states and the International Committee of the Red Cross (ICRC), is part of the International Red Cross and Red Crescent Movement (Movement). The work of the IFRC is guided by the following core principles: humanity, impartiality, neutrality, independence, voluntariness, unity and universality.

The IFRC is headed by its Secretary General and has its headquarters in Geneva, Switzerland. Headquarters is organized into three main departments: (i) National Society Development (NSD) and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitization; and (iii) management policy, strategy and corporate services.

The IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe and the Americas. The IFRC also has CCD and country delegations around the world. Together, the Geneva headquarters and the field structure (region, cluster and country) form the IFRC Secretariat. CCD Bangkok covers four countries, namely Cambodia, Laos, Thailand and Vietnam, and works as a joint team to support each country’s NS. The CCD Bangkok also provides secretarial support to the Southeast Asian Red Cross and Red Crescent Networks and represents the IFRC to the United Nations ESCAP and other Bangkok-based regional organizations.

work purpose

The Program Coordinator ensures fast, high-quality, coherent and well-coordinated program support to the Red Cross Societies in Thailand, Cambodia, Laos and Vietnam. The program coordinator oversees a program team with staff in Vietnam, Laos and Cambodia providing holistic program support in thematic areas such as Disaster Risk Reduction (DRR), Climate Change, Shelter and Livelihoods, Health, Water, Sanitation and Hygiene Promotion (WASH), Protection, Gender and Inclusion (PGI), Migration, Communication, Planning, Monitoring, Evaluation and Reporting (PMER) and National Society Development. The program coordinator maintains an overview of the evolving humanitarian context in all countries within the CCD and ensures that the IFRC program and operational support is agile and tailored to the needs of the national societies. The role oversees the IFRC Secretariat’s support to Southeast Asia Technical Networks and assists in movement coordination and aligning planning support with IFRC members. The role is a member of the CCD Bangkok Senior Management Team and feeds into strategic and operational strategies for the delegation and assists the HoCCD in representing it to member societies, movements and external partners.

Professional Duties and Responsibilities

program and operational oversight

  • Leading the planning and implementation of IFRC’s tailored support to National Societies within the CCD, in line with strategic and operational plans relevant to the needs of vulnerable communities and implementing them according to agreed action plans.
  • Coordinate movement partners to unify planning with a one-plan approach to supporting societies
  • Coordinate technical support for companies within the CCD program team as well as relevant technical colleagues in the Asia Pacific regional office or in Geneva.
  • Assist societies with timely and effective disaster preparedness and response, including developing contingency plans for action, accessing the IFRC’s Disaster Relief Emergency Fund (DREF), and initiating emergency calls in accordance with relevant procedures.
  • Provide technical guidance and oversight to IFRC personnel in conducting and overseeing IFRC-funded operations to ensure the application of IFRC policies, frameworks, procedures, standards, policies and methodologies in the delivery of humanitarian assistance to people who are affected by disasters and crises.
  • Overseeing the National Society’s development processes and supporting Societies, including supporting strategic and operational planning, financial sustainability, preparing for effective responses, legal governance, industry development, protection, gender equality and inclusion, and youth and volunteerism
  • Provide technical advice and promote the integration of DRR, climate change, health, protection, gender and diversity, and community engagement and accountability into NS programs.
  • Provide technical advice and encourage the incorporation of predictive financing and forecast-based action and cash programming into programs and operations
  • Identify, recruit and manage tech raid personnel to support NSs during disasters and crises
  • Develop preparedness plans for the CCD and assist NSs in facilitating (pre-disaster) disaster preparedness meetings.
  • Lead a team of technical program and surge staff, both in Thailand and countries within the CCD, as needed.
  • Effectively manage program budgets within IFRC Key Performance Indicators (KPIs), including communicating regularly with donors and managing cash commitments
  • Ensure timely and accurate reporting to partners and donors about programs
  • Manage regular monitoring and evaluation of IFRC-supported programs and operations
  • Work closely with HoCCD and the Support Service and Partnerships Coordinator to mobilize resources for IFRC programs and operations

Coordination and external engagement

  • Assisting the NS and the Secretariat to participate in the National Humanitarian Coordination Mechanisms
  • Facilitate regular operational and technical coordination between movement partners
  • Build and maintain strong relationships with key external partners in the CCD and broader Southeast Asia – including governments, academia and the private sector – to enhance innovative approaches in programs and operations
  • Coordinate closely with the technical managers in APRO
  • Provided secretarial support for the functioning of the South East Asia Red Cross and Red Crescent Network, including assisting the HoCCD in organizing the Annual Leaders’ Meeting.
  • Representing the IFRC in engagements with Nazi leadership, movement coordination platforms, governments, diplomatic missions, sub-regional bodies, the UN system and the humanitarian community, in coordination with and at the request of the HoCCD

General management

  • Engagement as a member of the CCD Senior Management Team, including developing strategies for delegation, managing risk and ensuring compliance with policies and procedures.
  • Select, mentor and manage team members for programs and operations, including ensuring they have well-defined outcome-based priority plans and the ability to provide technical support to NSs at all times.
  • Foster a culture of continuous learning, individual and team accountability by setting individual and team goals, monitoring team performance and conducting timely performance reviews, and promoting women in leadership positions
  • Acting on behalf of the head of the CCD as required.


  • Maintain strict moral confidentiality and do not disclose or disseminate confidential or sensitive information.
  • Organize archives of all reports and documents and treat them as confidential material

position requirements



  • Relevant university education or equivalent qualifying experience


  • Postgraduate Qualification
  • Basic Delegates Training Course (BTC), WORC, IMPACT or equivalent knowledge



  • At least 7 years of professional experience in the humanitarian or development sector
  • At least 3 years professional experience in the Red Cross Red Crescent Movement
  • Management and leadership experience in a multicultural environment
  • Experience in coordinating with the authorities and other humanitarian/development actors
  • Experience in narrative and financial reporting, as well as writing proposals


  • Previous work in a membership organization in roles involving membership capacity development
  • Asia Pacific experience

knowledge, skills and language


  • Understanding the Southeast Asian context – humanitarian landscape, needs and opportunities
  • Autonomous in computers (email, internet, spreadsheet, word processing, etc.)
  • High degree of discretion, tact and sensitivity in dealing with stakeholders at all levels
  • Proven leadership and management skills, including the ability to lead within a matrix management structure and to use team members’ talents/experience in a productive manner
  • Results driven, needs driven, entrepreneurial, ability to lead in unprecedented and/or ambiguous situations
  • Proven track record of innovation, contributing to a learning culture, sharing knowledge and promoting new approaches to partner engagement
  • Good understanding/practice of planning, monitoring, evaluating and reporting
  • Excellent networking, representation, communication and negotiation skills
  • Demonstrated good judgment and ability to work with complete integrity and confidentiality
  • High degree of discretion, tact and tact in dealing with internal and external customers and stakeholders at all levels
  • Program and project management skills
  • Ability to work in and lead multicultural, multilingual and multidisciplinary teams
  • Fluent in spoken and written English


  • Good understanding/practice of IFRC thematic program tools and approaches
  • Good command of another official IFRC language (French, Spanish or Arabic) or a Southeast Asian language


International Staff Position – Grade D

How to apply


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