The average person in the Philippines spends more time online than any other country in the world. Filipinos are online over 11 hours a day, compared to a global average of just six hours. In fact, 71% of Filipinos, with a total population of more than 100 million, are active internet users, creating the perfect environment for the development of the country’s digital economy through financial technology (also known as FinTech).
Although they are most active online, more than 50 million Filipinos – more than half the population – do not use any form of online banking. According to an official government report released in 2019, only 8% of Filipino adults have an active online account. This, along with the 97% of Filipinos who still trade cash, has resulted in increased risks during the global pandemic when face-to-face interactions are limited.
Over the past few years, Huawei has worked closely with the Philippinesâs largest bank, Banco De Oro Unibank (BDO), to achieve the bankâs strategic goal of further improving business efficiency and customer service through digital transformation to achieve inclusive finance to allow for more Filipinos.
In April 2021, BDO launched BDO Pay, a mobile wallet and contactless payment solution that offers users convenient and instant access to digital banking services. On the way to integrative digital banking, BDO is actively relying on technological innovations to update its existing infrastructure, improve its competitive advantage and develop more innovative services across the company.
BDO’s digital banking extension is powered by Huawei’s OceanStor Dorado all-flash storage solution, which implements a reliable, secure, and future-proof data exchange platform that is virtual and in the cloud. The Huawei Data Management Engine (DME) and OceanStor Dorado Storage form the basis of the solution and protect the data of the growing customer assets and the bank’s transaction history in an intelligent way.
Overcoming the limits of a legacy system
The refresh of BDO’s IT infrastructure was mainly driven by the increasing capacity requirements that arose as the business grew. The legacy system was limited in its capacity to fully process and utilize the data resources that could create new value; Therefore an upgrade was necessary. Additionally, the bank experienced the effects of isolated IT suites resulting in less than 40% storage utilization and significantly lower overall utilization.
To remove this obstacle, Huawei OceanStor Dorado offers a high solid-state drive (SSD) configuration ratio with SmartTier, which enables a bandwidth of 1.3 GB / s and greatly improves the performance of the data exchange platform. In addition, OceanStor Dorado offers HyperReplication and a Storage Area Network (SAN) + Network-Attached Storage (NAS) unified storage system to meet BDO’s file sharing and backup requirements. This helps create an active-passive system to protect all business data, from images and voice memos to scanned documents and more. Huawei OceanStor Dorado also supports flexible service expansion, shortens service rollout times and accelerates data monetization in storage resource pools. In fact, during a Proof of Concept (PoC) performance test for BDO, the total backup service time was cut from two days to just six hours.
In addition to the performance requirements, Operations and Maintenance (O&M) also had to be updated because the legacy infrastructure lacked an automation orchestration platform. The over-reliance on manual O&M also made diagnosing system faults complex – not to mention the inaccuracy – which resulted in the maintenance department being flooded with complaints. O & M’s digitization improved diagnosis, accuracy, and problem-solving efficiency, and reduced the associated administrative costs.
With Huawei’s DME, BDO’s memory utilization has now been increased from 40% to 70%. And thanks to the intelligent fault diagnosis capability of the system, the efficiency has increased to 90%. The DME also manages data resource pools that are created and configured based on service levels to manage hot, warm and cold data by shift, using algorithms to automatically convert hot data to warm or even cold data. This non-essential data is then stored on less expensive media to reduce wasted resources and improve service efficiency. Simply put, Huawei DME effectively ensures the entire lifecycle management of the storage system, with backup and recovery solutions available to unleash the full value of the data.
âDuring the proof-of-concept test, I was impressed with the high performance and reliability of the Huawei product. We trust Huawei for its service-minded value, its quick response to our needs, and its commitment to continue developing innovative future technologies for the financial services industry. Because of this, we hope to build a long-term relationship with Huawei, âsaid Dennis Tangonan, Infrastructure Operation Head, BDO.
The recent upgrade of the IT infrastructure and the update of the Virtual Private Cloud (VPC) from BDO is another step on the bank’s path to digital transformation. Meeting the ever-changing demands on capacity and services is at the heart of BDO’s business as industries move into the intelligent age. BDO will continue to innovate its storage system in order to offer its customers the best products and services. In addition to BDO, Huawei will continue to support the bank on its digital transformation journey by providing state-of-the-art services and technologies so that BDO can maintain its position as the largest bank in the Philippines.
You can find more information about Huawei’s all-flash storage solution here.
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